kurodatenshi (kurodatenshi) wrote,
kurodatenshi
kurodatenshi

My Buy/Sell & Taobao Shopping Service Feedback Post

As of 31 May, all feedback for me will be left on this post.

This page is for feedback only.
For info and questions on my personal sales and shopping service, visit my website:


Total Feedback: +356 / 0 / -0

Last update:

March 31 2014, 23:21:54 UTC

April 3 2014, 07:05:22 UTC via eglfeedback

Sorry it's been a long time since I updated because I kept procrastinating. Rest assured I'm still accepting and valuing every feedback submitted here!

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  • 276 comments
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✪ I used her Shopping Service ✪
❤ Type of feedback: Positive
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
Checks packages to make sure everything is included - if something is missing, she will check with the seller, etc.
♡ Was the item shipped when agreed upon?: 5/5
❤ Packaging: 5/5
♡ Overall experience: 5/5
❤ Additional comments / further details about this transaction: Angie is very professional and friendly - wonderful communication. She is thorough, easy to talk to and work with, and honest - if there might be a long wait time due to postal issues, holidays, factory production, etc she will let you know. As this was my first time buying from taobao, I found her service easy to use and able to help me get used to the process. Everything was quite fast as well! I would definitely recommend if there is an item that you need purchased quickly, for example, a preorder item. Replies were quick (generally with 1-2 hours) as well as shipping after payment. I've recommended her to others already!
✪ I used her Shopping Service ✪
❤ Type of feedback: Positive
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
[Please note that I am not responsible for the quality of the product you bought, but feel free to include reviews of your products if you think it will be useful for other buyers,
♡ Was the item shipped when agreed upon?: 5/5
❤ Packaging: 5/5
[Not applicable for batch orders. I'm not responsible for individual packaging of the items. Your sellers are. However, my courier will repackage your fragile items where necessary.]
♡ Overall experience: 5/5
❤ Additional comments / further details about this transaction: She bought 2 dresses for me via TaoBao Shops. One of the dresses was being shipped back to her because my post office didn´t leave a notification as I wasn´t at home. She kept me constantly updated on the status of the package (it was lost for weeks) and as soon as she got it, shipped it back to me. As always she was very nice to deal with and I´m thankful for her effort in the complicated case of the lost package. Thank you!!
✪ I used her Shopping Service ✪
❤ Type of feedback: Positive
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
♡ Was the item shipped when agreed upon?: 4/5
❤ Packaging: 5/5
♡ Overall experience: 5/5
❤ Additional comments / further details about this transaction: Overall it was a smooth transaction! <3 I would use this shopping service again in the future.
✪ I used her Shopping Service ✪
❤ Type of feedback: Positive!
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
♡ Was the item shipped when agreed upon?: 5/5
❤ Packaging: 5/5
♡ Overall experience: 5/5
❤ Additional comments / further details about this transaction: Incredibly patient, very willing to answer questions (which is an absolute must when I'm not fluent in the language of the site I'm trying to use for locating items orz), highly responsive, and exceptionally professional. She has a very detailed page for follow-up after shipment, which puts her head and shoulders above the other deputies out there (and while I've rarely had any problems in all my time buying, I've had... hiccups, and I know the horror stories; if you're buying fragile/delicate or limited run goods, take this after-sell service into consideration). While commission is a little higher than some, her service is well worth the price--as a user of multiple retail and individual deputies (sometimes, as the victim :T), I can attest to this.
✩ I am the Buyer ✩

❤ Type of feedback: Positive
♡ Communication: 5/5
❤ Accuracy of item description: 4.5/5
♡ Was the item shipped delivered upon meetup when agreed upon?: 5/5
❤ Packaging: 5/5
♡ Overall experience: 5/5

❤ Additional comments / further details about this transaction:
My friends and I have been using Angie's taobao service for quite some time and she never fails to impress. :) I do recommend her to many of my other friends as well.
What I like most about Angie's services are her timely replies. She never leaves you hanging or waiting for a reply regarding an important order, which is pretty essential for us when things have to be settled. Also, she provides great attention to detail in her services-- (for example, if certain costume measurements provided by us look off, she'll point it out to us and ask if we would like to revise it). It's always the extra little things that matter.

Previously, when I had trouble with the shipping of my items, she was very helpful in resolving the situation for me; all my items arrived safely despite the delays.
During my friend's custom order for a costume, Angie was very nice and patient when it came to communicating with the seller for us. They both went the extra mile to ensure that my friend's order was made as perfectly as it could be.

Will definitely continue using her services and would recommend it to others. :)

Anonymous

August 23 2013, 03:09:47 UTC 5 years ago

✪ I used her Shopping Service ✪
❤ Type of feedback: Positive!
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
♡ Was the item shipped when agreed upon?: 5/5
❤ Packaging: 5/5
[Not applicable for batch orders. I'm not responsible for individual packaging of the items. Your sellers are. However, my courier will repackage your fragile items where necessary.]
♡ Overall experience: 5/5

❤ Additional comments: I absolutely loved Angie's shopping service and am really glad I found her for my first Taobao purchases. I first sent her a message on June 24 and even though she was on a short hiatus at the time, she replied to me right away (something I clearly didn't expect before the end of her hiatus)! She was always very professional and when I had questions concerning the items I wanted to order (for example, I ordered a cosplay costume but couldn't figure out what fabric it was made of), she would ask them to the sellers for me. Very efficient shopping service, quick and my items were perfectly packed. She was always ready to answer my questions and she uses an easy-to-understand excel file that makes ordering so much easier and simpler.

Depending on where you are though, communications could be slower/faster, since she lives in Singapore. Our timezones were completely different (I live in Canada), so I would usually receive her replies the next morning. It's certainly not a bad thing, just something you have to consider when ordering if you have a specific deadline (don't be at the last minute! ;)).

In short, I'm really happy I found her shopping service and will definitely be using her service again! ^^

Anonymous

August 25 2013, 14:57:21 UTC 5 years ago

I am a buyer, I used her service to buy around 5 items from taobao. From the beginning, I had many questions from her regarding shipping fees, waiting time etc., but Angie would always reply me very promptly and politely in an informative manner. I didn't have any qualms clarifying my doubts with her and in my opinion, that's what good customer service is all about! Add on to the fact that she actually is not obliged to do so. She advised me on what type of shipping method to use, which was really helpful because I nearly wanted to ship my items via 2 different methods.

My items arrived rather quickly after she had informed me that they had been shipped out from the China warehouse. All my items were received in great condition too; I'm very happy with them. Thanks so much Angie! I would definitely recommend her- she goes the extra mile all the way to the end! Very trustworthy and reliable
✪ I used her Shopping Service ✪
❤ Type of feedback: Positive
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
♡ Was the item shipped when agreed upon?: 5/5
❤ Packaging: 5/5
♡ Overall experience: 5/5
❤ Additional comments / further details about this transaction.
Definitely the best shopping service I've used so far! The communication is easy, and everything was taken care of beforehand. I've already recommended her to my friends, and I possibly will continue doing that too. I feel really at ease placing orders through her, and I know she will take care of things just fine. I think it's important to trust a shopping service like this, no? She's definitely reliable. 10/5
✪ I used her Shopping Service ✪
❤ Type of feedback: Positive
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
♡ Was the item shipped when agreed upon?: 5/5
❤ Packaging: 5/5
♡ Overall experience: 5/5
❤ Additional comments / further details about this transaction: Great communication, item as described, would use service again!
✪ I used her Shopping Service ✪
❤ Type of feedback: Positive
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
♡ Was the item shipped when agreed upon?: 5/5
❤ Packaging: 5/5
♡ Overall experience: 5/5
❤ Additional comments:

I would highly recommend Angie as a Taobao shopping service. Angie was quick in communication, even during busier times and lets you know in advance if communication might take a bit longer. Angie was incredibly patient when Krad kept missing deadlines, and with me adding more items onto the order later. The speadsheet system she used is very helpful in keeping track of the order and is the best I have used so far. Her fluency in English is top-notch, something I appreciated after the confusion I had with another SS.

A small thing but unlike other SS, Angie doesn't use a flat 15RMB domestic shipping fee. My domestic fees ranged from about 12-6. I know this flat fee of other SS has upset some Taobao shoppers, so I feel it's worth mentioning. Additionally, she has several international shipping options that appear to cover most if not all needs.

Overall, Angie is an incredibly polite, patient and efficient SS. I have used 3 different SS now, and will stick with Angie for future orders.

Thank you, Angie!
✪ I used her Shopping Service ✪
❤ Type of feedback: Positive
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
♡ Was the item shipped when agreed upon?: 5/5
❤ Packaging: 5/5
♡ Overall experience: 5/5
❤ Additional comments / further details about this transaction: Trying to find an agent who is reliable, professional, responsible and honest took tons of research and at one point i found this handy file (docs.google.com/spreadsheet/ccc?key=0AlgllpMiw3VNdGpfWFlYazhjblh5emRjZF9qMkJISWc#gid=19) that gives you in great detail most of what you need to know to make an education decision on which service to use (It doesn't hurts to look/read it; is very informative). It was in that document i found Angie and her store Celestial Delinquent, and i couldn't be any happier than i did. I can fully recommend Angie for anyone trying to buy anything from Taobao, just make sure you read every bit of information of her site about the shipping, buying guide and everything else, It is very important that you take the time to go over all of the information before making any order.

Anyways, I ordered a dress for my fiancee and it got here super fast and the dress is gorgeous. I will make all my future purchases from taobao with Angie, i'm very happy with her services.
Thanks a lot Angie <3
✪ I used her Shopping Service ✪
❤ Type of feedback: Positive
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
♡ Was the item shipped delivered upon meetup when agreed upon?: 5/5
❤ Packaging: 5/5
♡ Overall experience: 5/5
❤ Additional comments / further details about this transaction.
Very reliable taobao agent!~ Was very helpful and answered all questions with great detail!~ Will use her service again in the future!~
✪ I used her Shopping Service ✪
❤ Type of feedback: Positive
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
[Please note that I am not responsible for the quality of the product you bought, but feel free to include reviews of your products if you think it will be useful for other buyers,
♡ Was the item shipped when agreed upon?: 5/5
❤ Packaging: 5/5
[Not applicable for batch orders. I'm not responsible for individual packaging of the items. Your sellers are. However, my courier will repackage your fragile items where necessary.]
♡ Overall experience: 5/5
❤ Additional comments / further details about this transaction: 3rd time using Angie's SS and it's always been a great experience! Shipping is a bit hefty since I'm in Canada, but my items always arrive in great condition and on time, so it's totally worth it!
✪ I used her Shopping Service ✪
❤ Type of feedback: Positive
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
[Please note that I am not responsible for the quality of the product you bought, but feel free to include reviews of your products if you think it will be useful for other buyers,
♡ Was the item shipped when agreed upon?: 5/5
❤ Packaging: 5/5
[Not applicable for batch orders. I'm not responsible for individual packaging of the items. Your sellers are. However, my courier will repackage your fragile items where necessary.]
♡ Overall experience: 5/5
❤ Additional comments / further details about this transaction: This is my first time using her Doujinshi Pick Up Service (for CWT34), and I am very pleased with it. She notified me about my item being shipped later due to the proxy being away. Overall, I am glad to use her service and would use it in the future.

Anonymous

September 13 2013, 16:44:45 UTC 5 years ago

✪ I used her Shopping Service ✪
❤ Type of feedback: Positive+!
♡ Communication: 5/5
❤ Accuracy of item description: 5/5
♡ Was the item shipped when agreed upon?: 5/5
❤ Packaging: 5/5
♡ Overall experience: 5/5!
❤ Additional comments / further details about this transaction: Angie's Taobao shopping service is as flawless as always. This was my third time using her services and I couldn't be any more happier with the turn-out! Communication, reliability, professionalism, responsibility, honesty, helpfulness--it's all there. She goes that extra mile and more!

Thank you so much again! :)
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